facebook instagram linkedin twitter email

Client Feedback

We love hearing about your experiences.

Lauren Boortz

Lauren Boortz
The Black Tux

Taking Rachel's improv training helped to create a cohesive environment among Riot's recruiting team. By creating a safe space, Rachel encouraged everyone to step outside of their comfort zone to exhibit leadership and quick thinking. Improv is about active listening, accepting a given situation, building upon it, and yes, sometimes getting a little silly! Improv is a wonderful team building exercise that could be beneficial for all types of business teams.
Angela Golden-McCord

Angela Golden-McCord
Riot Games

Rachel is an awesome and effective improv ninja. During our time with her she created fun and entertaining exercises for our group. She then taught us how to effectively implement that practice into work and real life. From Rachel I learned to be present always, adapt quickly and 'yes and' life. I would definitely recommend anyone to take improv with Rachel, she's awesome.

Alex Hackford

Alex Hackford
Ticketmaster

I would highly recommend Rachel as an expert facilitator for any project. I've seen her effortlessly command both large and small rooms, tackling sensitive problems while seamlessly extracting genuine feedback out of participants. Rachel is thorough, focused, and considerate, in both the planning and execution of a session and is a real joy to work with.
Jo Weatherall

Jo Weatherall
Frank! Communication Solutions

I needed some help preparing for a performance - but what I got was so much more. Not only did Rachel understand what I needed to get out of our time she also taught me loads of other invaluable lessons along the way. She has a lovely way of encouraging and stretching you all in the same breath. Highly recommended.

Katariina Jarvinen

Katariina Jarvinen
Light Trick Photography

I took a workshop with Rachel from Impromptyou to help me with public speaking. She had a wide variety of methods with which to teach me voice projection and confidence, amongst other things. Rachel's improvisation based training was very enjoyable; I found that she is competent, confident and creative, and her great personality made the workshop relaxed and so much fun, yet packed with information and tools for further practice and learning.
Michelle Duffie

Michelle Duffie
Riot Games

Since joining Riot and doing improv, I have been able to learn skills that help me channel my once restless energy. I have improved my listening skills, my ability to pick up on body language, and how to adapt my approach to fit the group of people that I'm interacting with. I really appreciate the way our improv class is structured, in that I am able to get introduced to a skill, practice it, and discuss how it can be applied to me professional (and personal!) life. Furthermore, I've been able to forge relationships with other Rioters that I wouldn't generally be able to work with.

Todd Fitz

Todd Fitz
Honda R&D

Yesterday was awesome! Rachel did such a great job. The improv demo was really good too. Lots of good takeaways for everyone.
Helen North

Helen North
National Trust

Rachel delivered a series of communications packages with creativity and flair, bringing her knowledge and providing a level of service over and above what was expected.

Phrai Freed

Phrai Freed
Internal Communications

You are very perceptive and a great listener. You ask powerful questions that help everyone around you to understand and align. You coach me in ways that feel supportive and make me feel like you are truly invested in my success and the team's success. You hold people accountable and call out bullshit in a way that means nobody feels bad.
Lynn Li

Lynn Li
Development Management

I like how you started off with a series of activities both fun and professionally related that forced people to be active and mobile. This prevented anyone from stagnating in a way we see in many meetings. I thought it was really smart when you swapped people between groups working on a mission statement. This created a scenario where both groups walked into the alignment phase partially bought in to both of the mission statements proposed.

Lyza Faylona

Lyza Faylona
Disney

Rachel introduced me to the world of Improv, which allowed me to grow confidence in public speaking and learn different communication styles that cater to a variety of audiences and personalities. Rachel facilitated short improv games that were not only fun, but also tested ones mental agility and adaptability. She also hosted a learning and development program that gave a deeper insight to improv and how it could apply to the business world as well as theatre. These workshops encouraged me to get out of my comfort zone, and explore creative ways to express an idea whilst collaborating. Her passion in sharing this unique skill is reflected in her initiative to teach and her dedication to keep them really fun and engaging. I had so much fun attending these classes and I am absolutely grateful that I had the opportunity to learn from Rachel!
Zach Blitz

Zach Blitz
Development Management

Rachel is an excellent facilitator. She is incredible at gathering information, prepping with purpose, and creating an environment around the toughest issues that is healthy and constructive. Rachel uses organizational improv in an inventive way to solve complex cultural problems. This innovation is one that cannot be ignored when talking about Rachel's performance. I have seen her push the envelope in terms of traditional facilitation and helping teams think about their retrospectives in new and interesting ways. Rachel is also a fantastic collaborating partner because she is an excellent listener. Rachel gets to the core of the issue easily and she is able to do this because she's able to process and parse another persons message quickly and effectively through active listening.

Mai Koythong

Mai Koythong
Freelance Copywriter

Rachel brings a ton of passion into her work and contagious energy from the second you meet her. I had the privilege of taking her Fundamentals of Improv courses and found great value in them from a professional and personal perspective. Namely, in maintaining presence. We're all wildly busy, but improv forces you to address what's happening right now, with no room for second-guessing, filtering, or judging what happens. I learned to actively listen and build on the ideas of others, and while it is indeed intimidating to run in the playground of uncertainty, I always had a blast with these workshops and thank Rachel for helping me grow in confidence and creativity. I feel that she truly cares about growing us as people.
Amber Stokes

Amber Stokes
Facebook

Rachel is sure to be a positive and creative force within any company, bringing her unique program and project management skills with her. I attended an Improv course created and taught by Rachel that from my perspective was a huge success in unlocking the potential of each individual that attended. Rachel and I also worked for a time on an interviewer training project at Riot Games to train and assess the ability of new technical interviewers that eventually launched into a bigger program. Rachel is a pleasure to collaborate with and her cheerful attitude is sure to put a smile on your face!

Betsy Anderson

Betsy Anderson
Riot Games

I signed up for the class because I wanted to have fun and flex my creativity muscles, not really to help with any particular work skill. However, Rachel encouraged everyone in the class to set a personal growth goal at the beginning of the class, and then facilitated reflection on it through journaling and a check-in midway through the class. Even though it was not my intention going into the course, this ended up being extremely valuable for me. My growth goal was something I hadn't thought about that much previously (and might not have articulated had I not been forced to do so at the beginning of the class), but it ended up leading to a big self-awareness increase and has been very relevant to my recent work.
Sara Johnson

Sara Johnson
Boeing Engineering

Rachel has been a wonderful mentor and role model. As a recent graduate, I was overwhelmed with starting my job search and anxious about reaching out to potential connections. She helped to connect me with industry professionals, aid my assessment of career options, and answered hundreds of my questions. She has dramatically helped to increase my confidence and grow my network. She has been one of the most approachable and supportive persons in my professional journey so far. I am so grateful for her support, encouragement, and mentorship! If you are looking for a coach or mentor, I highly recommend working with Rachel.

Laurie Williams

Laurie Williams
Indeed.com

Passionate, observant, and incredibly knowledgeable are the phrases that come to mind when I think of Rachel. I had the pleasure of working with Rachel as a team facilitation mentor. I was always in awe of Rachel's ability to thoughtfully consider all aspects of how to get the best from individuals and groups - while also having fun. She is able to easily adjust her style to meet the diverse needs of any group she's working with, and leaves people with a feeling of empowerment. I would highly recommend Rachel for anyone looking to improve their personal or team impact.
Mike Ricciardi

Mike Ricciardi
Riot Games

Improv Queen!! I cant say enough about Rachel! I learned a ton from her Improv training and left knowing more about myself and my team than I ever thought I would. Since her departure, I feel that I can effectively communicate and contribute to meetings and interviews more confidently than I did before Improv.

Jennie Lees

Jennie Lees
Engineering

Rachel brings a contagious energy and enthusiasm to the subjects she teaches and expresses a genuine desire to help everybody improve.
Chris Federici

Chris Federici
Development Management

Thank you so much for facilitating this session. The content/goals had the opportunity to be boring and uneventful, but you managed to create a fun and exciting meeting. You really helped us achieve our goals.

Miles Sabin

Miles Sabin
Typelevel

Rachel's improvisation workshops are a great way to work on presentation skills, and great fun into the bargain. Highly recommended.
Aisha Al Ansari

Aisha Al Ansari
Teacher

I recently had the opportunity to attend one of Rachel's improv workshops. The activities were wonderfully empowering, and definitely a giant leap out of my comfort zone. I had a great time, and also gained valuable insights into my interpersonal interactions.

Michael Nichols

Michael Nichols
Riot Games

I was fortunate to have attended the Improv Training that Rachel created for our Recruiting team. It was by far the most enjoyable corporate training that I have been a part of. Rachel has full command of her subject and she leads in a way that is both collaborative and highly engaging. Her impish English wit and her passion for improv created a true learning environment that allowed for individual development and team wins. And did I mention it was a blast?!
Chase Dittrich

Chase Dittrich
Riot Games

Rachel provided excellent improv classes, establishing a fun and creative environment in which to learn. She was able to tailor feedback based on each individual, and challenge us based on our strengths and weaknesses, while acknowledging growth and success along the way. Very happy I studied with her and thankful for the teachings.

Robin Hutchinson

Robin Hutchinson
MBE

Rachel is extremely talented, hard working and committed. An enthusiast who bring out the best in others. Task oriented but with the imagination and energy to deliver more than you expect - time after time. Importantly she is fun to work with.
Julia Willmott

Julia Willmott
Publishing - Riot Games

Rachel gave me direct guidance on rituals related to best practices and facilitation that I will take with me as I grow in my career. She is amazingly humble and wants nothing but the best for all those she works with.

Kendall Cutadean

Kendall Cutadean
Development Manager - Riot Games

I really can't say enough positive things about Rachel. She's organized, engaged, compassionate, inquisitive, diligent, and holds customer value in the highest regard. Leveraging these skills, I've seen her succeed both in product and delivery leadership capacities and would trust her to do either on a project I was invested in. She's an A+ facilitator, and a phenomenal communicator with the rare ability to keep others tuned in to their own needs while maintaining complete control of her own. She also holds the rare quality of realizing feedback is for the benefit of the receiver, and does a tremendous job of making it empathetic, timely, and actionable.